Return Policy

Returns

We will accept items purchased from www.apryldawn.com, only within our specified return window of 30 days. Merchandise must be in its original condition, unworn and free of any damages to be exempt from any restocking fees. Please send with original tags and packaging. You will receive your refund via your payment method within 7 days of us receiving the item.

Please ship your returns via regular mail to:

13104 Bonaventure Drive SE
Calgary, Alberta, Canada  T2J 5J5

 

Exchanges

We do accept exchanges, again within the 30 days, and we highly recommend choosing the exchange option, rather than a standard return and placing a new order, because your replacement item will be shipped much sooner! 

 

Sale Items

Sorry, but anything purchased from the sale collection is final sale and not eligible for return. If you have any questions about an item before purchasing it, you can always contact us at info@apryldawn.com. If you purchase a sale item and it arrives damaged, that's a different story, so contact us right away! 

 

Repairs

We will repair any manufacturer break within 60 days of purchase. If item was damaged because of customer wear and tear, we will absolutely repair, but at the customers cost.  Please contact info@apryldawn.com to discuss any repairs.

Because of the nature of the business, and all pieces being handmade, please understand that after a certain amount of time with some pieces, we just may not be able to repair them anymore.